1. Who we are
TriLink (“TriLink”, “we”, “us”, or “our”) provides the TriLink mobile game and related websites and services (collectively, the “Service”). This policy applies to the Service on iOS, Android, and the web.
2. Information we collect
We collect the following categories of information:
- Account & profile data: a display name, avatar, and (if you create an account) an email address or third-party sign-in identifier.
- Gameplay data: match history, scores, rankings, streaks, achievements, and in-app purchases.
- Device & technical data: device model, operating system, language, app version, and a randomly generated device or installation identifier.
- Usage & diagnostics: feature usage, crash logs, and performance metrics used to keep the game stable.
- Support data: the information you provide when you contact us, such as your name, email, and message.
3. How we use your information
We use the information we collect to:
- Operate, maintain, and improve the Service;
- Run matchmaking, leaderboards, and multiplayer features;
- Process in-app purchases and prevent fraud and abuse;
- Provide customer support and respond to your requests;
- Send service-related notices and, where permitted, updates;
- Comply with legal obligations and enforce our terms.
4. Legal bases for processing
Where the GDPR or similar laws apply, we process personal data on the basis of performance of a contract (to provide the game), our legitimate interests (to secure and improve the Service), your consent (for example for optional marketing), and compliance with legal obligations.
5. Sharing your information
We do not sell your personal information. We share information only with:
- Service providers who process data on our behalf (hosting, analytics, crash reporting, and payment processing);
- Platform providers such as Apple and Google for app distribution and purchases;
- Other players, who can see your public display name, avatar, and ranking;
- Authorities, when required by law or to protect rights, safety, and the integrity of the Service.
6. Data retention
We keep personal data for as long as your account is active or as needed to provide the Service, and thereafter only as required to meet legal, accounting, or reporting obligations. You can request deletion of your account at any time (see Your rights below).
7. Children’s privacy
TriLink is not directed to children under the age of 13 (or the minimum age required in your country). We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us and we will delete it.
8. Security
We use technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International transfers
Your information may be processed in countries other than your own. Where we transfer personal data internationally, we use appropriate safeguards such as standard contractual clauses.
10. Your rights
Depending on where you live, you may have the right to access, correct, delete, or port your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us at [email protected] or via our support page.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, notify you in the app.
12. Contact us
If you have questions about this Privacy Policy, contact us at [email protected].